Support and Feedback
Please use this form for questions about how to use the Archive and to report any technical problems. We are always glad to hear from our users!
If your question or problem concerns potential violations of the Terms of Service, control of Orphaned Works, or issues requiring identity verification such as regaining access to a lost account, please contact our Policy and Abuse team instead.
For current updates on Archive performance, please check out our Twitter feed: @AO3_status.
We can answer Support inquiries in العربية, Български, বাংলা, Català, Čeština, Cymraeg, Dansk, Deutsch, Ελληνικά, English, Español, Suomi, Filipino, Français, עברית, हिन्दी, Hrvatski, Magyar, Bahasa Indonesia, Italiano, 한국어, Lietuvių kalba, македонски, मराठी, Bahasa Malaysia, Nederlands, Norsk, Polski, Português brasileiro, Português europeu, Română, Русский, Slovenčina, српски, Svenska, ไทย, Українська, Tiếng Việt, and 中文. Please allow for up to one week delay for responses in any language other than English.